Event Cancellation + Transfer Policy
Entry fees are non-refundable.
We appreciate you, as our customer, and understand that sometimes you just can’t make the race. We have created a great policy that offers you several different options in the event you cannot attend on race day. (You may choose only one of the options below.)
Defer Your Entry: You may defer your entry to the 2020 event. Deferrals must be processed by the registration team and an administration fee of 50% of the 2020 registration fee will be charged. The deferral will expire after the 2020 event and you will not be able to defer your registration again. Deferrals must be requested by emailing email@example.com prior to January 19th, 2020.
Transfers: You may not give or sell your number to anyone else. However, bib transfers are allowed for an administration charge of $25 and must be processed through your ACTIVE MyEvents account no later than January 30th, 2020. If you transfer your bib, you will receive a refund (minus the $25 administration charge) once the new participant signs up. The new runner will need to pay the full entry fee at the time of the transfer. This process is in place to avoid any fraudulent sales of race numbers.
Log into your MyEvents.ACTIVE.comaccount and select “Transfer registration” to begin the process.
Purchase Event Insurance: Booking Protect offers Registration Protector, which provides insurance to runners in many emergency and injury situations. This must be purchased at the time of registration, and cannot be retroactively added. If an event occurs that is covered under their policy, you would need to file a claim to receive a full race refund.
For questions and inquiries regarding submitting an insurance claim, please contact Booking Protect using the following methods.
Submit a Refund Application: https://bookingprotect.com/refund/
General Customer Service: https://bookingprotect.com/contact-us/
Virtual Run: If you cannot attend the race in person you may run the half marathon or marathon “virtually” and still receive the same perks. To run virtually you must upgrade your registration to the virtual option for $10. Log into your MyEvents.ACTIVE.com account and select “Purchase merchandise” to select the Virtual Upgrade option. Visit the “Virtual Run” section on the Distances page of our website for full information on participating as a Virtual Runner.
“I always love the race course, amount of water stations, volunteers, and organization! Been doing it for 4 years and will continue doing it as long as I can!” Claudia from Santa Ana, CA
“The medal is fantastic, huge and heavy and has all my runner and non-runner friends jealous ? The finisher shirt is another great swag item and is beautifully designed. There is a fun Surf City reusable tote bag that you get with your race packet from the Race Expo too, that can help hold all the awesome goodies you receive from the expo.” @NIkkiRunsPCH from Edgerton, WI
“One of the finest in California! Very well organized (and publicized) event. Love the Beach Cities Challenge, of which this race is a part of. Event Expo was awesome. Easy to navigate, well staffed. Great vendors, generous with freebies. Can’t ask for a better venue along PCH in Huntington Beach.” @ecbatana from San Clemente, CA